At Sparkbox, I led a user experience project for a leading academic medical center. For this project, I performed the following tasks:
- Health system patient and stakeholder interviews
- Design and usability recommendations for the homepage
- First-click testing of the current and proposed homepage design to determine ROI
- Moderated remote usability testing, mobile and desktop, with patients
- Project planning and account management
Read the article at SeeSparkbox.com.